To which department may we direct your evaluation?
How would you rate this department's service?
What, specifically, is positive/negative about this department?
How could we improve our services?
Was your inquiry made in person or over the telephone?
Were you treated courteously?
Were you waited on promptly?
Do you feel as though the City employee made every attempt to provide you with the answer/service you desired?
Did the City employee act in a professional manner when dealing with your situation?
Would you like the Mayor or City Manager to contact you regarding your inquiry?